Frequently Asked Questions

Common questions about our notary services.

General Notary Questions

  • A valid, government-issued photo ID is required for all notarizations. The name on the ID must match the name on the document.

  • Please bring your unsigned document(s), valid identification, and any required witnesses (if applicable). Documents must be complete before notarization.

  • No. We are not attorneys and cannot provide legal advice, select documents, or explain legal content.

  • Yes. Documents from other states may be notarized as long as the notarization complies with Washington State law and the signer is physically located in Washington at the time of notarization (or properly verified through RON).

  • No. We are not attorneys and cannot provide legal advice, select documents, or explain legal content. You must know which document you need prior to your appointment. However, we may assist with basic formatting, grammar corrections, or typing information that you provide and approve.

  • Some documents require one or more witnesses in addition to notarization. It is the client’s responsibility to confirm whether witnesses are required and to provide them at the time of the appointment.

    Witnesses must be physically present, have valid identification, and meet any applicable legal requirements. We do not provide witnesses unless arranged in advance, and additional fees may apply.

  • In most cases, documents must be signed in the presence of the notary. Please do not sign your document in advance unless instructed to do so. If a document has already been signed, the notarization may not be valid and a new document may be required.

Pricing & Payments

  • Final pricing may vary based on the number of notarizations, travel distance, printing, shipping, or additional services requested.

  • Yes. A deposit is required to confirm all appointments and is applied toward the total service fee.

  • Appointments may be rescheduled with at least 24 hours’ notice. Cancellations made less than 24 hours before the appointment may result in forfeiture of the deposit.

Mobile & Travel

  • Yes, mobile services are available for hospitals, nursing homes, and correctional facilities. Additional fees may apply.

  • Mobile services are available throughout Auburn, Federal Way, Kent, Milton, Renton, and surrounding areas within King County. RON services are available statewide within Washington.

  • Yes. Waiting time beyond 15 minutes may result in an additional fee. In certain circumstances, appointments may be canceled if the signer is not prepared or present within a reasonable timeframe.

  • Remote Online Notarization allows you to meet with a notary online and complete the notarization through a secure platform using live audio and video. The entire appointment is completed remotely, so you do not need to meet with the notary in person.

    Before your scheduled session, your document must be provided to the notary so it can be reviewed for eligibility and prepared within the online notarization platform. You will then receive a secure link to join your appointment and complete the required identity verification.

    During the live session, the notary will verify your identity, confirm the required notarial act, guide you through the electronic signing process, and complete the notarization. Once completed, your electronically notarized document will be available to you through the secure platform.

  • No, you will only need a device with a camera, microphone, stable internet connection, and valid identification.

Remote Online Notarization (RON)

Apostille Facilitation Services

  • An apostille is a certificate issued by a designated government authority that authenticates a public document for use in another country that participates in the Hague Apostille Convention. An apostille is separate from notarization.

  • No. Apostilles are issued by the appropriate government authority, not by OneSite Notary Services. What we provide is an apostille facilitation service, we handle the submission process on your behalf.

    Once we receive the eligible document, we prepare the apostille order for submission, complete the required administrative submission paperwork, arrange shipment to the appropriate government office, track the shipment and process, and coordinate the return of the completed document to you.

    Our goal is to save you the time and confusion of navigating the apostille submission process yourself. Government processing fees, notarization, translation, and shipping costs are separate when applicable.

  • It depends on the document. Some documents require notarization before they can receive an apostille, while certain certified public records follow a different process. We can help identify the applicable submission requirements, but we do not provide legal advice.

  • Processing times vary depending on the issuing authority, document type, current government processing times, and shipping method. Once your appointment is completed and your documents are ready for submission, we will provide you with an estimated timeframe for the full service to be completed, including the expected return of your apostilled document to you.

    This estimate takes into consideration the planned submission date, government processing time, shipping method, weekends, and applicable business days. Please note that estimated completion dates are not guaranteed, as government processing and carrier delays are outside of our control.

  • No. The apostille facilitation fee covers our service in coordinating and handling the submission process. Government apostille fees and shipping costs are separate and will be included in your invoice when you request apostille facilitation services. Notarization, translation, and any other additional services will also be listed separately if needed.

Additional Services

  • Yes. Printing services are available upon request. Additional fees may apply based on the number of pages and printing requirements.

  • If you need your notarized documents mailed to a third party, such as a county recorder’s office, title company, court, employer, or other designated recipients, we can ship them on your behalf as a convenience service.

    Documents are sent through USPS, and applicable shipping costs will be added to your final invoice. Tracking information will be provided once the package has been processed.

    Please note that we facilitate the shipping process as a service to our clients. We are not affiliated with or acting on behalf of USPS, and delivery times are determined by the carrier.